Returns & Exchanges
At CASEBANG, we want you to be completely satisfied with your purchase. If your electronics accessory doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the item in its original packaging, ensuring all protective films and peripheral accessories are included to qualify for a full refund.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Refund or Exchange
Once our warehouse inspects the device, we will process your refund to the original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing